Thought Leadership

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The DocBuddy Journal - How Surgery Centers Are Embracing Digital Transformation w/ Kiera Helms

By Erik Sunset, September 5, 2025 - 1 min read

"ONE OF MY GOALS WHILE ON SITE IS TO MAKE SURE THAT THE CENTER FEELS SUPPORTED AND THAT I PROVIDE A REALLY POSITIVE EXPERIENCE FOR THEM."

Episode 107 of The DocBuddy Journal - How Surgery Centers Are Embracing Digital Transformation w/ Kiera Helms

Join DocBuddy Journal hosts Erik Sunset and Kiera Helms as they dive into the real-world experience of implementing new healthcare technology in ambulatory surgery centers. Kiera, one of DocBuddy's account managers, shares stories from her recent field implementations, revealing how surgery centers are moving from legacy systems to modern solutions like Op Note.

Discover what it's really like on the ground from surgeon adoption to revenue cycle impacts that save facilities thousands in denied claims. Hear about the staffing challenges ASCs face, how administrators are jumping between roles, and why the healthcare technology landscape is finally shifting toward solutions that actually delight users.

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